Well this is from the "Ryanair" passenger charter
Quote:
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Ryanair is the only airline in Europe that does not overbook its flights; therefore Ryanair has eliminated the possibility of passengers being denied boarding as a result of overbooking. However if for technical or immigration reasons, it becomes necessary to accommodate passengers on another flight, Ryanair will seek to prioritize the needs and minimise the delay of those passengers effected and provide compensation in line with Regulation EU261/2004.
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Whether you can believe a word that O'Leary says is another matter..but one thing is sure. Ryanair are not a "pricier" airline...
But Jetliner... the fact that airlines put "get out of jail free" clauses in their contract is exactly my point. Airlines operate the most outregeously one sided contracts which are unfair and abusive, and pay politicians millions to keep their legal protection to allow them to do so...
This makes my point.. if a customer is late, the ticket is forfeited, because the timings on the contract are totally binding on the customer. If the airline choose to oversell, then the airline has no responsiblity to the customer, because the timings are not binding on the airline and form no part of the contract. Because all the airlines put this abusive text into their contracts, customers who do not agree are prohibited from accessing a key public transport service. Meanwhile, their taxes are used to support the infrastructure... it is wrong and re-regulation is the only way this will be sorted.