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Originally Posted by justme
I too am glad that someone was able to pull off the impossible, I wish I knew how they did it so I could do it for people in the future. From the people I talked to that do/have done ticketing, apparently it's not too difficult though.
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This is what I've been trying to say for the whole thread and have been ignored with childish bickering. This is far from impossible and as I stated a couple different times is one of the easiest fixes there are. Also, for those DL employees here, if you don't know how to do it, maybe have one of your sources check to see when the change was made. Any entries made into to a reservation that require the agent to add or change something get timestamped. It is easily possible to see when this was done.