All American airline companies SUCK
Sigh.
Is there anything left to say ?
Surely the American airline companies must be competing to see who can offer the worst service, no ? How could it be any worse ?
I've had terrible experiences with ALL of them. At this very moment I'm entering my 40th minute on hold with U.S. Airways, simply trying to redeem a voucher, in order to attend a funeral, that was given to me last May because they cancelled a flight that caused me to miss a meeting (and of course I had to eat the cost of the hotel room, car rental, etc.).
Really, it's surprising when one DOESN'T feel like a character in a Kafka novel when dealing with one of our airlines. They offer unbelievably bad service!
And, of course, they are able to continue offering bad service because ... they know the others are just as bad and really, WE HAVE NO WHERE ELSE TO GO. So let's all just bend over and offer ourselves up to the airlines.
Really ... what can be done ?
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