as i said before jim, the passengers have seats next to each other, as of the date of the original post, the seats were together. I have not bad mouthed anyone. do they have a complaint about the way they were treated over the phone, yes. nobody should be yelled at when they call on the phone. I can apologize on behalf of the company for that.
however, as u may read in my previous post i said "the OP really did not have a legitimate complaint about their seating not being together." so the seats not being together is a non issue, and that is what I have stated.
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