[PHXFlyer]

Exactly, Jim. Even though there wasn't an issue and Delta, nor Expedia, were ever "on the hook" for that, there was still a massive service failure because everyone they spoke to at Delta failed to simply pull up a seating diagram and realize that they were indeed seated together. Since the Fuhrmann's initial issue, which never really existed, is now solved they may never return to this forum but I hope they are still reading the thread. At some point please write a letter to Delta to complain about the disservice you received from every single phone agent you spoke with. Name names if you have them but hopefully you jotted down dates and times when you called. Most call centers, now that digital storage is measured in terabytes and relatively cheap, keep audio records of every single call. It wouldn't be too difficult to track down those who spoke with you and give additional training and/or disciplinary action if deemed appropriate.