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Old Nov 22, 2009, 6:43 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
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Quote:
Originally Posted by jimworcs View Post
That is OUTRAGEOUS. The reason Delta wait until 4 to 6 weeks is not because further changes might be possible. It is to minimise the chances that the customer could demand a refund and switch to another carrier, as by then all the reasonable fares will be sold out. As Judge Judy would say when pulling off a SCAM don't **** on my leg and tell me it's raining.
Do you really believe that? That's crazy. It sounds like a conspiracy theory someone else had about the website "conveniently" crashing so they couldn't pick their seats... riiiiight, Delta doesn't have the time or money to waste on such trivial things. As was pointed out by others, schedules are only confirmed ONE month prior. Until that point, there are bean counters that decide what, where, when, and how to better arrange the schedule to, yes, maximize profits, but also to better serve the most customers. Think about it from this angle... if a 757 is scheduled to fly from MSP to TPA on 05JAN but only has 20 people booked on it, and a CRJ is scheduled to fly from PIT to OKC on the same day and is oversold by 25 and more people are trying to buy tickets, they will sometimes change the a/c types, add a flight, or change the schedule to better serve the customers, and to minimize wasted seats. It's not the most realistic example, but it makes the point. Like wkharris said, call reservations and request to be put back on one of the directs.
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