Thank you both for great suggestions. I am in Ma. and the travel agency is in Ca. which is the opposite sides of the United States. The airlines is international so I dont know that I have any recourse in small claims, which I believe they are prob aware of and that is why they are not concerned with my case. I will def. try the Conde Naste. If nothing else I will get the word out there so people are not using the travel agency. My travel insurance was purchased through them and of course I did recieve some money but less than 1/2. Thanks for all your help.
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