Complaint: Reservations How United ruined my Thanksiving 2009
View Single Post
  #4  
Old Dec 1, 2009, 2:14 PM
mars6423 mars6423 is offline
 
Join Date: Mar 2009
Location: New Jersey/Singapore
Posts: 412
Send a message via AIM to mars6423
Default

well you purchased a non-refundable ticket so you wont get a refund, but they should have put your daughter on the flight, someone forgot to pass the ball, sounds like it may have been a prob with it going from continental to US air than to United

I would call sams club and expedia anyway to see if they can do anything for you

it doesnt seem that your money reached the United system making them believe that it was just a reservation and wasnt paid for, this may be a prob that Continental is having by being a new member with the Star Alliance which United is also a member off, so even though you did your part and paid and have evidence, in the system it didnt show up, thats just my opinion and hypotheisis