well i dont work with any airline, i dont travel with any US based airlines (too much probs there and i fly internationally) i am a frequent flyer so i do know a few things and i have had a few complaints about airlines
i dont know why she wasnt allowed on the plane, i gave you my opinion but i have no idea if thtats correct, and since it was a nonrefundable ticket since the majority of tickets are these days unless you pay extra, than your not going to get a refund
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