Complaint: Reservations How United ruined my Thanksiving 2009
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  #27  
Old Dec 2, 2009, 10:22 PM
Jgruntfest Jgruntfest is offline
 
Join Date: Dec 2009
Posts: 13
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The byzantine world of airlines in which he buys a ticket from Sam's Club, who deliver their service through Expedia, who bought the ticket from Continental, who sold a United Flight number, operated by US airways is ludicrous. If they want to operate that way, the minimum that should be required is that they have systems to allow each other to co-ordinate and deliver the service they have sold. There is no other industry which would get away with this... and you are being moronic when you say that the customer is a fault.[/quote]

VERY wel stated-Thanks