Is it me who is skimming or you? This quote is taken directly from the first post by the OP..
Quote:
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My ex-wife then went to a US air counter and was referred back to the United desk.
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Which bit of that didn't you understand? She went to the United desk first... but also went to the US Airways desk. Meanwhile, the OP was also on the phone to Sam's Club.
What were they supposed to do? Set up a live conference with Sam's Club, Expedia, US Airways, United and Continental?