Ok Bob,
You are right... my simple little brain just can't understand. To me, you are tying yourself up in knots desperately trying to find a tenuous way in which you can blame the customer and it is ridiculous. But clearly, I have not got your superior logical and analytical skills. This will be my final attempt to understand, but I fear I am a lost cause:
You argue this would not have happened if the Exwife and Daughter had gone to the US Airways desk.
THEY DID GO TO THE US AIRWAYS DESK AND US AIRWAYS COULDN'T HELP THEM
Your position then appears to be that because they went to the United desk first in error, then all that followed was their fault.
Why? What difference does it make that they went to the United desk first in error? Did it hurt US Airways feelings?
You state
There's no reason why US Airs couldn't help them since Charlotte is their hub
THEY DID GO TO THE US AIRWAYS DESK AND US AIRWAYS COULDN'T HELP THEM
So Bob... can you explain your position just one more time.. because I am clearly too stupid to understand your logic..
You seem to be saying it was the OP's ex-wife and child's fault for mis-reading the itinerary. They should have gone to the US Airways desk, but in error, they first went to the United Desk. When they were unable to help them, they then went to the US Airways desk. However, by going to the United desk first, this had somehow disqualified them from getting help from the US Airways desk?
Help, my brain is hurting.
Why didn't US Airways help them? ~ Just answer that simple question for me. Maybe then I could understand, because it is hard for my little brain to cope when I have my anti-airline crust in my eyes.
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