Complaint: Reservations Adverse Small Group Travel Policies
View Single Post
  #5  
Old Mar 20, 2008, 7:23 PM
KJC KJC is offline
 
Join Date: Mar 2008
Location: Seattle, WA
Posts: 4
Default Adverse Group Travel Policy

Do you realize how ridiculous these arguments in defense of poor policy sound? Security? I hear that crap all the time. Most businesses cannot get away with that kind of response to their customers. The excuse is getting pretty tired because it makes no sense. Are you really suggesting that the airlines are going to spend a month checking the names on tickets. What about the ones that they sell on the day of travel? Hmmm...

The fact is that there are airlines who can and do find ways to accomodate their customers. The ones that don't, lose business.

Why does everyone on this site defend the airlines and policies?