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Old Dec 11, 2009, 12:31 AM
chrisal chrisal is offline
 
Join Date: Dec 2009
Posts: 52
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I spoke to Delta call centre today and they refuse to budge saying it is impossible to shift the flight to Air France. I didn't expect them to say anything different. I pleaded my situation and it fell on totally deaf ears just as all other requests from them have. They are totally rebotic and inhumane. I cannot believe they don't have a customer care number that I can call and actually speak to someone who might be able to help. My last hope is to go to the office where my gf bought the ticket and try to plead with them again. If she can speak to the manager who we initially spoke to on Saturday night he appears to have some clout and he has already offered to change her flight without charge. This is the nearest to humanity we have had from Delta so we will press to speak to him again. Of course changing her date will be of no use as she cannot get the visa until after the date I have to return here to start work. What we can ask is if he can shift her flight to Air France so she doesn't need to fly through USA. It is our last hope. Failing this I am going to have to return home by myself without her thus losing her ticket which I worked 3 months to afford (I am earning pesos and not pounds here).

PHX, I have calmed down a little now, but I fail to understand the relevance of your quoted message. What were you actually getting at? Some sort of reference to me shouldering the blame I believe, but I don't fully get what you are on about? I just find what you said to be an utter disgrace with reference to me looking in the mirror and getting on with my life. I think you forget that I am currently stuck in Buenos Aires, and have been for the past 6 days, trying to come up with a solution to try and get me and my gf home for our holiday that I we have been looking forward to for a year. So far we have been hitting our heads off brick walls with Delta's lack of taking any responsibility for what is going on. I joined this site because I thought it was a site that could help, not a site that would tear me apart and gloat. If it is such a site then I will have no regret if I am banned from it for foul and abusive language.