Complaint: In-flight Issue customer service and reliability???
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  #15  
Old Dec 11, 2009, 4:49 PM
Jeff Holcomb Jeff Holcomb is offline
 
Join Date: Dec 2009
Posts: 4
Default Cancun

Mexicana has a partnership with Continental according to the Continental representative. Regardless, the flight was not rescheduled and it was the Continental representative that SAID that it was Mexicana who decided to cancel our reservation for that flight. At the Mexicana desk, they SAID that Continental cancelled our seats. I am not making this up. So, yes, they did BUMP me off the flight to give to people who were on stand by. There is no other explanation.