Quote:
Originally Posted by jimworcs
I blame Delta for lowering standards... now everyones at it...  |
Actually, Jim, US Airways started it. When America West took over the legacy US Airways (before Delta's latest bankruptcy) they were the first to charge for the second checked bag, the first to put advertisements on the overhead bins and tray tables, and they tore out seats in first class and started serving first class beverages in plastic and seved "meals" (if you call and sandwich and crisps a first class meal) in plastic baskets with paper napkins.
The race to the bottom was indeed started by US Airways. Delta was close to follow, though.