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Old Dec 12, 2009, 12:15 AM
chrisal chrisal is offline
 
Join Date: Dec 2009
Posts: 52
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Jimworks thanks for the encouragement! I don't suppose you would know how I might be able to get in touch with the american airline regulator or ombudsmen regarding the lies and lack of customer care that Delta have thrown at me? What would be the best way to go about it?
I actually had a woman call me today from Delta which I couldn't believe. However, it was a complete waste of time and although the call lasted for over an hour she refused to put herself in my position and accepted no part of the blame for what has happened. She even went so far as to say that even though Delta had told my girlfriend that she didn't need a visa to travel, it still wasn't their fault as it is not their job to tell people what they need to travel. I asked her why they didn't just tell my girlfriend that it isn't their job to tell her, instead of lying to her, and she just continued to repeat some legal nonsense.
The conversation went nowhere and left me without any doubt at all that Delta are the sickest, most arrogant, lying, cheating, thieving, double standard company that I have ever had the misfortune to get involved with. And what makes it all the worse is that I still have to fly home with them, when I decide that there isn't anything more I can do from here.