Complaint: Customer Service Spirit Airlines ripoff $9 Fare Club a joke
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  #3  
Old Dec 14, 2009, 12:06 PM
sgolesh sgolesh is offline
 
Join Date: Dec 2009
Posts: 2
Default Spirit policy for refund UNFAIR

Quote:
Originally Posted by PHXFlyer View Post
I'm not sure exactly what you are trying to show by posting these e-mails. Can you be more specific about what your complaint is?

According to Spirit's website:



If you applied for and no longer want the MasterCard you should be corresponding with Barclays Bank and not Spirit.
I corresponded via phone with both Barclays and Spirit. One of them told me to either go online or write a letter and gave me the information to write a letter and the address. Which I did. The e-mails were their response to my letter.

I did open a credit card last year and joined the $9 Fare Club, was not able to use it, wanted to cancel it and Spirit will not refund the $39.95 on my Credit Card. Even though the e-mail indicates they cancelled the $9 Fare club !!!!!!!!