[frsrock]

Apparently all of the flights from 4:00 on were overbooked. I was randomly selected to be one of the lucky few who was not allowed to board. I showed up an hour before boarding, checked in with two other people, one of whom checked in after me, then discovered that I was the only one of us three who was getting bumped. No explanation. No apology. No attempt to give me decent service of any kind. The girl at the counter was disgustingly rude and offered me no assistance of any kind. I was flying home from a business meeting and still cannot believe the level of service (none) that I received. This ticket was bought and paid for well in advance of this flight. There was absolutely no indication at any time prior to boarding that there was an issue with my seat (the issue being that they had already sold my seat to someone else).
I flew back to Calgary on another airline, 5 hours later, after standing at the counter for well over an hour and receiving little or no service. There were at least 27 other passengers on these flights who were not on standby, but who had paid in full for their tickets, and were denied boarding.
I am shocked and disgusted that we allow these business to continue to remain in business and to continue to hand them our money willingly. I will be filing a formal complaint with the airline and the CTA and plan on telling every person that I meet about their reprehensible service.