Had you actually read the the part of your response I quoted you would have realized that my comment pertained to your insistance that when you initially called to arrange travel the Delta agent lied to you. As I said before a lie is an intentional means of deception. I highly douibt the agent lied to you for the purpose of causing you all of this grief and trouble. - PHX quote
Damn right I'll see this as a learning experience. I'll never believe another word these lying bastards from the airlines ever tell me again! - my original quote
After all I had written in the previous message, asking for you to see things from an inexperienced passengers perspective, you ignored my request and simply responded by sending me this message containing my quote and saying "Still not getting it. Sad."
So instead of doing anything that I had suggested, you know want to create a side arguement on the definition of what a lie is. It has little relevance to my story. If you want to clutch at straws perhaps Delta didn't actually lie to me. My girlfriend asked what she would need to travel and was given incorrect information. But it was hardly the truth either, and Delta have admitted they were at fault. So if you want to clutch at straws this may not strictly be a lie, why don't we call it NEGLIGENT INFORMATION WITH CATASTROPHIC CONSEQUENSES?
But if you had cared to take in anything else that has happened to me since perhaps you would understand why I feel they are liars. For example -
1. when the manager told me to call the customer care number and when I did I found out it was a reservations number and there wasn't an actual customer care number that I could call.
2. when I tried to ring another customer care number they gave me telling me it was freephone and finding out it was a US number, therefore making it impossible for me to call
3. when the manager gave me his own personal number to call which I have tried on several occasions and each time the phone has gone dead without anyone answering it.
4. when the manager initially promised to help me find an earlier flight on a higher tariff it it meant I could get home sooner, I found out that this had been lies because when I went to the office to ask them to help me with this they refused and said that the manager hadn't actually authorised this even though he had shook my hand and given me his word
5. when the manager promised there would not be a charge for changing my ticket, I found this to be lies as the girl in the office said that I would have to pay 100 pounds to choose it. When I questioned this she said the manager had never authorised this. More lies.
If you really want to know PHX, my reference to never believing another word that those lying bastards tell me was in association with not only the original bad info they gave my girlfriend but also all of the lies that has followed. Do YOU still not get it?
And instead of looking at the point of my arguement, all you can do is to continue to poke stupid little jibes that serve no purpose to this arguement. So yes I fully stand by my earlier remarks about you being smallminded and extremely very very sad, but now I would probably call you ridiculous as well because this is how you are starting to look.
Report me all you like. However, you will find that it was you who called me sad first, making your complaint a little sad if you don't mind me saying!
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