Quote:
Originally Posted by jimworcs
Exactly!! ~ That is the bit that is wrong...the OP, someone who has never flown before, booked over the phone with airline. They asked the airline if a visa was needed for the service being provided and the airline said no. Why should the OP have been aware of this? They had never dealt with an airline before, bought an air ticket before or travelled abroad before.
The airline had the option to say " it is your responsibility to check on visa's" but they chose instead to offer advice. In the event the advice was wrong.
The airline has now admitted this was wrong. They have acknowledged this by giving a full refund and by apologising for the mis-information.
The question now is, can you do the same thing? Or are you so rigid and inflexible that you cannot conceive of a situation in which you have misjudged a situation and should admit that you called this one WRONG.
|
I still feel that it is the traveler's responsibility to research (not just take the word of a telephone ticketing agent that probably works for a 3rd party call centre in Manila) through proper government channels what is required of them in the way of passports, visas, inoculations, etc. for their given itinerary. The fact that a traveler is young or inexperienced doesn't excuse them. I have already said that most of the blame lies with the airline due to one of their representatives giving out, without malice or ill intent, wrong information.
Anyway this thread should have been shut down and the OPs posts deleted when he assailed me with expletives and threats of injury. That's all I'm going to say at this time. If you don't like it then so be it. We haven't always agreed and this will just be one of those times. No hard feelings.