Complaint: Canceled / Delayed / Overbooked Stranded on December 19 at Newark during the snow storm
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Old Dec 23, 2009, 12:38 AM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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no flights because its the holiday season. the airline did the right thing and took you back to the gate otherwise its a $27,500 per passenger fine for the airline. passengers wanted a system and they got it, now some are complaining about the system. the weather out east was terrible and caused thousands and thousands of cancellations and delays. there were dozens of aircraft that had to be deiced and the way it was coming down, it took a while. i know some airlines were offering refunds to cancel or waiving the change fees but of course flights are booked full during this week.

i agree the 3 hour thing will cause more harm. it will cause more delays and cancellations with the airlines. i agree with you on that