Voucher and comment
The screen said when we checked in...at 3:30 that we were eligible for a $150 voucher if we wanted to rebook. Because we did not select at that time they would not give it to us...even though we were forced to rebook.
The connection time would have been close, and I'm not debating that. We have all been on flights were the connection flight would have held and the flight got into SFO EARLY! My only point is this:
The woman made a judgement call at the gate to rebook us. Her judgement call was wrong. It wasn't the weather that made us miss the flight it was her. We would have rather tried to make the SFO and get rebooked for the the next day then and stayed over night in Newark. This way we could have slept in, in NYC, and hung out in the city all day instead of having a five hour layover in Newark.
I don't think anyone would disagree with that.
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