Complaint: Canceled / Delayed / Overbooked Your flight has been delayed so we have to rebook you....
View Single Post
  #8  
Old Dec 29, 2009, 9:14 PM
PHXFlyer PHXFlyer is offline
Banned
 
Join Date: Dec 2008
Posts: 1,366
Default

Quote:
Originally Posted by jdunlap4 View Post
The screen said when we checked in...at 3:30 that we were eligible for a $150 voucher if we wanted to rebook. Because we did not select at that time they would not give it to us...even though we were forced to rebook.

The connection time would have been close, and I'm not debating that. We have all been on flights were the connection flight would have held and the flight got into SFO EARLY! My only point is this:

The woman made a judgement call at the gate to rebook us. Her judgement call was wrong. It wasn't the weather that made us miss the flight it was her. We would have rather tried to make the SFO and get rebooked for the the next day then and stayed over night in Newark. This way we could have slept in, in NYC, and hung out in the city all day instead of having a five hour layover in Newark.

I don't think anyone would disagree with that.
So then why didn't you just tell her, "No thank you, we'll take our chances in Newark." I'm not buying that she gave you no choice but to re-book. What would be her motivation to do so? Besides your above statement shows that you were not interested in volunteering your seats for compensation (which would have left you in PVD anyway) so why did you even bring that point up?

I'm starting to smell a rat here.