Those last two posts are utterly disingenuous... the "go to the back of the line" policy had nothing to do with the time taken.. how long would it have taken to take the extra money, process the credit card, etc... what about the poor people in the line? I doubt that reshuffling the contents, especially if the margin was small would take any longer than processing a charge and payment.
The purpose of the "go to the back of the line" policy was to create a situation in which the passenger is faced with missing their flight or paying up. That is just extortion.
You guys will defend anything.
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