Complaint: Customer Service Lost Luggage and Poor Service !
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  #3  
Old Dec 30, 2009, 7:59 PM
sat4jon sat4jon is offline
 
Join Date: Dec 2009
Posts: 3
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Well Surprise Surprise.... Its Almost 10 pm 30th Dec and No luggage has arrived. No Phone call. No Contact whatsoever. I emailed the customer service department 3 days ago and they have not replied to me either.

AIR FRANCE ARE TOTALLY INCOMPETENT WITH NO CUSTOMER SERVICE SKILLS WHATSOEVER.

We Fly home tomorrow with one case and then need to fly out to Italy 2 days later... When are we going to see our missing suitcase again ?

AIR FRANCE ARE USELESS BEYOND COMPREHENSION....