Complaint: Customer Service Gate Agent Rude
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  #5  
Old Dec 31, 2009, 12:48 AM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
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Quote:
Originally Posted by jimworcs View Post
However, it is perfectly feasible that an animal would be handled by a support worker or relative, whilst on the actual plane itself.
Sure it is, but that is not a reason to complain about being in the exit row. The service animal did not belong with him, therefore that is not a reason to be upset about being placed in an exit row. It seemed that statement was made a couple of times in his complaint and it is irrelevent that he was placed in an exit row because HE did not have a service animal.