Troy,
I cannot see how knowing the name of a person increases the danger. You know the name of thousands of other people... your Doctor, Nurse, Plumber etc. Policemen give their names to people when they are ticketing them. The name debate is a red herring... do you really feel that if an airport crazy knew your last name you are more likely to be physically assaulted? It is a smokescreen Troy.. the reason airline and airport employees don't want to give their name is because they know that their behaviour is outrageous. Dana McGrath didn't want the OP to know her name for one reason only...
and yes, my name is Jim... and it is not an internet name!
Jim
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