Complaint: In-flight Issue 2 flights with mechanical problems....
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Old Jan 2, 2010, 12:47 AM
Texas Jacks Texas Jacks is offline
 
Join Date: Jan 2010
Location: San Marcos TX
Posts: 5
Default 2 flights with mechanical problems....

December 19th 2009: My 2 children (14 and 16) flying as unaccompanied minors from ONT (California) to AUS (Texas) with a stop in PHX (Arizona) to change planes.
My kids arrive in PHX and change planes as scheduled, plane takes off and has to make an emergency landing due to "the WINDSHIELD CRACKED upon pressurizing". there is not another plane at this time (10:30pm) to put passengers on so they set up everyone in a hotel.
Well 2 teenagers, under 18 with no credit card can NOT be put in a hotel so US Airways keeps them on the FLOOR of the office overnight until the next flight at 10am !! over 18 hours in airport!

(return flight) December 30th 2009: SAT(San Antonio) to PHX to ONT.
plane takes off SAT and must make an emergency landing due to "The WHEEL BROKE upon take off"!!?? they had to circle SAT for an hour to lighten fuel load then make emergency landing. No available flights out til the following day.
the next day flight was delayed for 45 minutes due to "mechanical problems".

Never again using US Airways. Obviously they do NOT maintain their air planes!!!
This was a HORRIBLE stressful situation for me and my kids.