AS seems to be taking a a bit of a hit in rude agents lately. Steven, if you don't mind, send off an email to AS with the gate she was working, the city, the date and time of incident. This will help AS identify her even if she didn't give her name, which she is required to do if asked. Make sure you mention that in the email as well. You most likely won't be notified of any results but hopefully gain the satisfaction that one more rude agent was reported.
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