Complaint: Customer Service No Christmas Spirit
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  #4  
Old Jan 2, 2010, 5:44 PM
spiritcustomer spiritcustomer is offline
 
Join Date: Jan 2010
Posts: 4
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I was not aware of that but then why didn't she stop me from taking the space or as before communicate with the other attendants at the rear of the plane to find a space. If i could find another nonstop airline to my destination I would drop them like a hot potato!
Quote:
Originally Posted by PHXFlyer View Post
There should be an auto-reply generated for everyone who posts a complaint about Spirit Air. "Yes, we know. Thank you for posting but you probably said what has already been said many times before." We are all very aware of Spirit's lack of even basic customer service and that attitude comes from the top down.

That being said, in your situation you say you found an empty bin just inside from the entry door. You do realize that Spirit has an "ad-hoc" first class section they call "Big Front Seat." There is an extra charge for this section and perhaps the flight attendant was trying to reserve bin space for those customers who had paid more to sit there? Not trying to play "devil's advocate" here just suggesting there may have been a reason behind her actions. Of course she could have taken 15 seconds to explain that to you but that would be unusual for a Spirit employee!