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Originally Posted by spiritcustomer
Why did she not tell me? Why was allowed to take it? Why didn't she communicate with the other attendants to find a place and why was there room for some of the last passengers who boarded?
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I think I answered these questions...
Quote:
Originally Posted by PHXFlyer
Of course she could have taken 15 seconds to explain that to you but that would be unusual for a Spirit employee!
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It's a "Spirit Air" thing. I believe their employees want minimal contact with the "human cargo" they transport. You're just a number to them. Evem their CEO has gone "on the record" stating that "customer service" is not a priority for Spirit Air. They feel that if they can provide basic air transportation at a lower price then people will choose them regardless of past experience or what they've heard from others and they don't care about lost potential repeat business since there will always be someone else looking for convenience and/or a bargain fare. You're a perfect example that this "philosophy" and business model might actually be working...
Quote:
Originally Posted by spiritcustomer
If i could find another nonstop airline to my destination I would drop them like a hot potato!
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Both Delta and US Airways have service from LGA to MYR and Continental does EWR to MYR however the non-stops are seasonal. I checked random dates in June and the lowest Delta round-trip fare was $211 all inclusive and Continental from Newark was only $151. Spirit's fare fell right in the middle at $189 for the lowest but was as much as $279 on dates when Continental and Delta fares were lower.