Well I think he got what he deserved, but I do not understand that he only received his permanent ban for trying to log on as admin. He should have been thrown out a long time ago for his constant knife twisting and laughing at other people's misfortunes. Some people on this site actually seem to be a bit depressed that this idiot has gone.
But speaking from a purely consumer's point of view, I think it is excellent news for this site. It is just a shame he wasn't banned one month ago, around the time I put my problem on this site. PHX did nothing but ridicule, poke fun, and twist the knife, from day one. He repeatedly missed my point on purpose, and made several idiotic remarks designed to provoke a reaction from myself.
I think what a few people are forgetting here is that the stories posted on here are really happening to someone (in my case it was a living nightmare that didn't improve for 2 weeks), and when you have got some spiteful ******** like PHX making snidey comments towards you, it just makes the problem 10 times worse. For me he was a nasty piece of work and he has no place on a website such as this which is supposed to help the passenger, not take the mickey out of them.
Good riddance! I just hope they chucked away the key!
