several suggestions!
The following are instances that happened on one travel day from Nicaragua to Washington, DC:
1. We were coming from Managua, Nicaragua flying into Houston to connect with a flight to DC. All the security stuff caused us to miss our flight. Either Continental could have had passengers with connecting flights within the hour go to the front of the line, or hold the plane for 5 minutes - that's all it would have taken - or advise in the beginning not to book connecting flights so close. This caused major inconvenience not only for the travelers but also for those picking up the travelers.
2. The next plane we got on was held up due to a baggage issue. If they can hold the plane for that why not for passengers who are just about there after going thru security??
3. On that flight one of the flight attendants was very rude. We asked about a soda cuz it appeared as though she was passing us by and her response was "I'm not going anywhere." with a very attitudinal tone. Highly unprofessional.
4. Once in DC - even though our plane was held up due to baggage issues - my luggage failed to make the flight. Hence another line to wait in and more delays.
It makes me question booking with Continental again......
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