#1--TSA does the security. continental or anyairline has nothing to do with that. TSA doesn't know what flights everybody is going out on. there is nothing that could have been done there. the security lines are not the airlines fault
#2-I have seen the airlines hold the planes but only on the last flight of the day. the gate agents dont know if your sitting at a bar or just now going through security.
#3-she had no right being rude. if she was as rude as you say she was, write to CO and complain
#4-hope you filed a baggage report. it sounds like because of the delay you had a tight connection and your bag failed to make it on the flight and didn't make it on the new flight after you missed your first one.
But it sounds to me that the only thing the airline is at fault here is for the bag being delayed and the rudness of the flight attendant. i dont think that missing your first flight due to the security lines was continentals fault
|