Complaint: Customer Service Barbra at XNA
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  #3  
Old Jan 11, 2010, 2:33 AM
concered_rights concered_rights is offline
 
Join Date: Jan 2010
Posts: 4
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She wasn't trying to fix anything and I didn't yell @ her. I told her that I know the kennel fits. She was completely wrong in the whole situation with the wrong information and was trying to over charge me by 200 dollars. And I do have the right to stand up for myself. Believe me if I was shouting it would have be more than I've been traveling for 5 years. I'm sure you wouldn't be quiet when someone is trying to over charge you 200 dollars for something you already paid for. I didn't have 200 to gift to delta. And then tell you something completely wrong when the delta pet in cabin rules are right in her face.

It deems kinda funny that all delta worries about is getting their 200 dollars and worring about to dogs . That why the missed that attempted suiside bommer. And its quite clear you don't stick up for yourself, take it from me when you sit idely by and let's things happene to you that's when you let people try to screw you over. In the end after I called a supervisor not her it was resolved she was in the wrong and a complete idiot. She's just a delta agent and doesn't marit any of my respect when she doesn't respect me.