Complaint: Customer Service Barbra at XNA
View Single Post
  #9  
Old Jan 12, 2010, 1:12 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
Default

This one Jim, I whole-heartedly disagree if you're blaming Delta. You don't say it outright but your post insinuates, imo, that you believe they failed at something. Of course, airline staff should be vigilant of possible threats. You mentioned it's not just a matter for security. I don't even know how to respond to that. Security is exactly that. If they can't be counted on to do their job can we expect a flight attendant who has not gone through nearly the required training a TSA official has? Can we expect a gate agent who already has enough to do, to now be a TSA rep. I'm not saying the airline staff should be oblivious, I'm saying that is their job and they failed. Don't blame DL. The are required to use TSA for security.

Last edited by The_Judge; Jan 12, 2010 at 1:16 AM.