Complaint: Check-in / Boarding AA disables seat selection
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  #4  
Old Jan 24, 2010, 4:18 PM
FortHay FortHay is offline
 
Join Date: Jan 2010
Posts: 3
Angry Usurious $15 seat assignment charges

I purchased three overseas AA tickets via Priceline at different times. One was an exchange, the other were purchased outright. Two of the three itineraries had seats assigned upon purchase. Not surprisingly, they were not adjacent. When I called AA to get our family to sit together during this 18 hr. trip, I was blithely informed that there is a $15 charge for making seat assignments. When I pointed out the circumstances of the reservation and the fact that we already had 2 of the three seats assigned, I was told it now would cost $45 to seat us together.
This usurious extra charge was not advertised when I purchased the flights and will not pay it. If, upon arrival at the airport, AA will not seat us together with our handicapped minor child, I plan to file a complaint and/or sue.