Quote:
Originally Posted by rthexton
If I had to carry everything on board that I didn't want stolen, I could never travel. This is insane!!
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TO Ms Hexton:
There is nothing insane about air travel. There are adequate remedies and the most obvious is a complaint to DOT which people don't bother with and a claim in small claims court which still less people pursue.
Some airline diehards seem to be missing the point which I think you have recognised, which is that the airline's liability arises not from your being able to identify that the theft came from its employees or agents. In fact the suggestion that you blame TSA is only a distraction to you.
You don't need to talk about theft at all. That is usually a matter for the police.
A passenger's claim is a civil claim. He gives the airline his bag at the start of the trip and at the end he says to the airline, just hand over my bags otherwise pay for my stuff lost while the bag was in your care. The airline doofuses don't appreciate that t's not the passenger's concern how the bag was pilfered.
The moment you start talking theft, you put the burden of proof on yourself and it is a heavy burden, to prove the crime beyond a reasonable doubt.
The pertinent point here is as Jimworcs says:
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However, we do know one thing. The bag was in the care of the airline when it was robbed.
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And that's all you need to prove, plus the value of the lost camera.
It only adds to the strength of your claim that the airlines have not set up the simple steps of monitoring the bags with security cameras. It is not at all costly as someone suggested. These things have become so cheap now that for a few thousand dollars a homeowner can have a string of cameras around his home connected to a computer and monitor through the internet from a remote location.