we booked a holiday to cuba ,3nites Havana 4nites resort.we booked in Oct 15. some time later, full payment was made as usual. our original departure was a redeye from Calgary, Friday 13 12.00 am with arrival in varadero about 6 am. just fine with a 2hr buss ride to havana we have all day to explore before checkin. THEN upon checking E tickets our flight had been changed to departure time 7 pm and arrival about 2 pm and to havana about 5 AM. this brilliant move shorted us a full day in Havana. we paid 7 days and only receiving 6!!! this is certainly NOT ACCEPTABLE! The now x-travel agent and air transit dont seem to care about return customers. n ow custumer relations (shawn) says we are actually leaving earlier than before????WTF! cant figure how that works.anyways, at $300.00 per day per person you usually get a little better SERVICE. something they dont know obviously. EXPECT THE WORST>>>>YOU WONT BE DISPPOINTED!!