TO the OP:
You can safely ignore that last post suggesting that you go to the travel agent.
The law is clear and it has been held in a number of cases, the last being Rottman v El Al [2008] by a New York court that once the travel agent has issued the ticket, the contract is between the passenger and the principal to the contract, the airline and from thereafter any redress sought by the passenger is against the airline and not the agent. There is no issue to resolve with the agent.
It would be better if some people indeed kept silent
|