TO the OP: It may go against you that your payment was reversed. So when you tried to check in for your flight, Avianca had not received any payment. If a credit card company reverses the payment, the merchant is entitled to cancel the transaction. However that is not the end of the matter and Silent Bob Jerkero says you may still have a claim. But let us know if you have been able to ascertain if there was something wrong with the card. Did you for instance exceed your limit?
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