Complaint: Canceled / Delayed / Overbooked Will never fly Delta again..
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  #3  
Old Apr 2, 2008, 5:37 PM
rsmorn rsmorn is offline
 
Join Date: Apr 2008
Posts: 1
Default Write to your Congressmen

We had a similar experience with Delta earlier this month. We were bumped from our flight because Delta was unable to process everyone on the flight in time and they were oversold. The best they could do was get us on another flight three days later.

I have written to both of my Senators, Schumer/Clinton-NY. Schumer is calling for an air traveler bill of rights, but they are focused on access to food, water and bathrooms when stranded on a plane on the tarmack. This needs to be much broader legislation defining rights to compensation when flights are oversold or bags are lost. Airlines must be held accountable and not allowed to get away with bad service. This issue does have the attention of Congress, now is the time to act. If everyone begins writing to Congress they will get something done! Despite their incompetence!