I spoke with the ticket agent at the counter. When I threatened to back charge my credit card she found us a flight 4 days later. It's a longer flight with a bad connection and they couldn't assign me a seat so I'm hoping my kids, particularly my 5 year old doesn't have to sit by herself.
The best was when she told us she'd waive the normal $100 per ticket fee to re-book us!!
We'll see what happens this Sunday.
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