1. Why weren't you there 2-hours before your flight, per industry standard carriage of contract?
2. Why didn't you use the self check-in?
3. Why are you dragging Alaska Air into a beef you have with AA?
With a previous incident as you cited, you'll be lucky if you get to fly on either airline again.
You're making assumptions that the staff overreacted, because you're such an angel. I'll make the assumption that you were a raving jerk to the staff.
No, I don't work for Alaska, Horizon, or AA (or any air carrier).
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