The OP has not said if this was marked on her ticket, but airlines usually require reconfirmation three days before the flight and it appears this was not done. However if the airlne brings forward the time of the flight, the passenger must be allowed to opt for the same flight with the new time, or to take a later flight with no penalty or a refund. A complaint to the DOT may be the way to go or a claim in small claims court. $956 is quite a bit of money to lose just like that.
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