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Old Feb 20, 2010, 5:13 PM
DELTASKYMILESMEMBER DELTASKYMILESMEMBER is offline
 
Join Date: Feb 2010
Posts: 19
Default Robbed In Brasil And Had To Pay $440 To Change My Ticket To Go Back Home With No $$$

I Was Robbed On A Sunday Evening In Early February In Belem, Para.

They Took My Whole Bag, Camera, Wallet, Everything Was Gone.

The Only Thing I Had Was My Passport Back At The Place That I Was Staying At.

When I Called Up Delta Airlines To Change My Paid Ticket To Go Home, They Charged Me An Additional $440.00 Dollars Which I Did Not Even Have At The Time And Had To Borrow It From A Friend´s Credit Card Since I Had Nothing On Me.

I Told The Customer Service Representative That I Had A Valid Police Report And This Company Only Cares About My Money And Taking More Of It, Even With The Valid Police Report.

This Has Been The Worst Kind Of Treatment That I Had Ever Received From Delta Airlines Customer Service And I Have Been A Frequent Flier Member For About 10 Years So Far.

I Am Not Only Angry At The Robbers, But Now At Delta Airlines For Robbing Me For Money That I Don´t Even Have Right Now.

If Anybody Has Any Advice Or Suggestions To Me, Then Please Send Me An Email.

private_executive@yahoo.com

Thank You.

Sincerely Yours,


Howard Paul Shore
Angry And Upset Delta Airlines Customer

/hps