Complaint: Canceled / Delayed / Overbooked 4.5 hours delayed at FRA
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  #11  
Old Feb 22, 2010, 9:14 PM
blake5377 blake5377 is offline
 
Join Date: Jan 2010
Posts: 5
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I mean Im a busy guy, but its the fact of the matter of a corporate business like CO should treat costumers with respect (especially paying these high airfare prices again). Because frankly I ll fight this battle just to prove a point, because this isn't the first or last time somebody has been screwed over by this Corporation. And from the next business trips I take with my contacts, I could sway away ever buying (or giving business to) CO again.

What should my next steps be? Recommend any pointers to use? Or words that scare them away? Or talk with the EU air alliance to see what they could do to help.
Since a contact of mine got a free flight after 4 hours of a delayed EU to US flight.
Thanks everybody!