Worst day ever with Southwest
I got a call the night before my scheduled flight from southwest and was advised to change my flight due to possible weather because the flight was going to be cancelled from the AM flight to the PM flight,which I reluctantly did. When I got to the airport, my original flight was boarding and I asked to be put back on the flight only to find,,,IT WAS COMPLETELY BOOKED. I had to sit for 7 hours before my advised flight was to leave, then that flight was late and they lost my baggage which after two days, I still do not have. I have tried calling and there is a 3 hour wait. What a joke this airline is and customer service is about a minus seven. DO NOT USE SOUTHWEST
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