I would like to encourage you to continue with your fight, but I would be placing hope where there is not. Focusing on what happened I missed the fact there was a response and an offer of 25% off. There isn’t a transportation medium (taxi, bus, train, cruise or airline) that guarantees to get you to or from your destination on time. As long as you are delivered there and back – the responsibilities to transport you are considered completed. In short these are the terms and conditions any airline ticket is issued under. Yes I sound like every airline agent you've ever talked to (AA, US, UA, WS, BA, LH, CO - all of them and more).There is not an airline in this world that doesn’t live and breath by that clause and until Government and regulating authorities do something different it will continue that way. Under the governing rules there is no requirement to do anything more than that. I hate to say it but the day they do – everyone will be finding there own way to get around. I can’t help how you will take this, I wish there were alternatives but presently there aren’t.
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